nent for every position in state government as is the focus on ideas and ways to redesign the delivery of services in making state government more effective and efficient.
In addition to a great agency and rewarding, meaningful work, we offer:* Distinctive career advancement opportunities throughout the state system;
- Strong, secure, yet flexible retirement benefits including PERA Defined Benefit Plan or PERA Defined;
- Contribution Plan plus 401K and 457 plans. Member Contribution Rates. Correctional Officers I-IV qualify as "Safety Officers" and are eligible for increased PERA benefits;
- Medical and dental health plans;
- Short and long term disability coverage;
- Paid life insurance;
- 11 paid holidays per year plus vacation and sick leave;
- Wellness program, tuition reimbursement, training opportunities and more;
- Visit State of Colorado Employee Benefits. for more information.
Description of Job
This position functions to provide clerical support to clinical staff.
Primary duties and responsibilities of this position include but are not limited to:
- Provides general office administrative support to staff and responds to requests for assistance in a timely manner;
- Establishes general office and administrative operational processes to accomplish work flow routine while prioritizing tasks to ensure customer service;
- Processes incoming/outgoing mail accordingly;
- Utilizes Word, Access, Excel, DCIS, PCDCIS, and other computer programs to retrieve information/data as requested;
- Responsible for processing purchase requisitions and receiving reports;
- Prepares budget reports as instructed, accounting for and tracking of the clinic's allotted funds for operational expenditures;
- Enter offender medical health care requests in the computer program and schedule offenders as requested by the HSA and staff;
- Works with telepsychiatrists to ensure adequate transmissions to outlying facilities;
- Research co-pay grievances, request credit/refund as necessary from HQ authority;
- Attends mandatory training each year including CPR and PPCT;
- Tracks training hours for clinical staff and submits report to supervisor quarterly;
- Other duties as assigned.
Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights
Minimum Qualifications:
Three (3) years of general clerical experience in an administrative or office support role.
General clerical duties may include: The accurate and timely completion and processing of documents and information; data entry; printing; scanning and making copies; scheduling; accepting reservations or registrations; arrange meeting logistics and equipment; reception and intake; record keeping, filing and maintenance; answering multiline phones and relaying messages; and general administrative tasks in an office support environment.
-OR-
Education and Experience:* A combination of related education in Business, Criminal Justice or a similar discipline and/or relevant experience as defined above equal to three (3) years.
Ensure that the “Work Experience" section of the application is complete and contains all relevant work experience related to the position that you are applying for. This information will be used to help determine compensation for the position. "See resume" statements cannot be accepted in lieu of the "work experience" section of the application. Additional work experience will not be accepted after the job announcement close date for compensation purposes.
Required Competencies:* Self-control, a strong sense of ability to work in stressful, potentially violent situations;
- Ability to remain alert, emotionally stable, and mentally resilient under pressure and observant throughout their shift;
- Tolerance to stress, confinement, and high-stakes interaction;
- Ability to read and comprehend the English language;
- Ability to effectively communicate fluently in English both verbally and in writing;
- Ability to create accessible documents and technical content that follows plain language guidelines with accessibility in mind;
- Established proficiency in position-related office technologies, especially Microsoft Office (Word, Excel and PowerPoint);
- Ability to work directly with offenders in a prison environment;
- Exceptional interpersonal/customer service skills;
- Excellent written and oral communication skills;
- Efficient management/input of data and tracking;
- Strong ability to multi-task and demonstrate flexibility;
- Impeccable organizational, planning and prioritizing skills;
- Precise attention to details.
Preferred Qualifications:* Clerical work experience, as defined above, within Colorado State Government;
- Experience proof-reading, editing, or creating documents;
- Experience supporting a program or work unit;
- Exp