Quality Assurance Specialist (Vacancy# VAR003262)

The Library of Congress is hiring a Quality Assurance Specialist to support braille and talking book program product quality, accessibility, usability, and functionality validation.

The role performs verification/validation activities across product lifecycle phases and provides analysis/recommendations for product acceptance decisions.

• Perform quality inspections and accessibility/usability/functionality validation for program products.
• Plan, develop, and administer quality assurance test procedures.
• Execute product acceptance inspections across lifecycle stages (prototype, first article, production, operations/maintenance).
• Investigate and validate reported defects and coordinate corrective actions.
• Review technical artifacts, requirements, and specifications.
• Produce inspection reports with traceability, compliance gaps, reproducible issue steps, and trend analysis.

• Experience in QA testing and product validation methodologies.
• Ability to assess accessibility/usability/functionality conformance for assistive services contexts.
• Ability to document defects, compliance gaps, and reproducible issue evidence.
• Ability to collaborate with product managers and technical teams to resolve quality issues.

• Experience supporting accessible content delivery programs (e.g., braille, talking books, assistive media).
• Strong requirements traceability and reporting experience.
• Experience in lifecycle quality ownership across hardware/software products.