Accessibility Specialist

Description Business Unit: GAIN Experience: We create user-centered experiences that drive measurable business impact for public and private sector organisations. Team: Accessibility Reporting to: Senior Consultant Location:This is a UK-based hybrid role. You can work from any of our offices in Bournemouth, Bristol, London, or Manchester. ABOUT: GAIN is a creative-led, insight-driven company that blends data, tech and creativity. We believe the best ideas emer

ge where intelligence and creativity unite, where insight sparks imagination, and where innovation turns possibility into progress. We are explorers of new frontiers, shaping bold strategies that move people, brands, and businesses forward. Individually and together, our specialist teams provide the vision, data, and confidence brands and organisations need to make braver, more impactful decisions. Today as GAIN, we work as a united force, using data to fuel creativity, and technology to unlock

new possibilities. As imagineers we don’t just embrace innovation – we engineer it, transforming information into action, and ideas into breakthroughs. This is where rebel thinking, smart technology, and data-driven creativity shape the future. Through our five specialist teams:Creative Studio,Conversion,Customer Science,Experience and Performance. Individually, and together, we work to fuel your growth, and deliver measurable impact. THE ROLE: A GAIN, we believe that brilliant digital experiences should be inclusive for everyone. As an Accessibility Consultant, you’ll play a key role in making that happen, combining technical expertise, curiosity, and collaboration to help our clients create products and services that work beautifully for all users. RESPONSIBILITIES: * Conduct high-quality accessibility audits for websites, applications, and digital products, providing actionable recommendations and consultancy that meet industry best practice. * Communicate audit findings and solutions clearly through written reports, presentations, and client workshops. * Deliver accessibility training and guidance to clients and internal teams, helping to embed best practice across projects. * Support the growth and development of GAIN’s Accessibility function, contributing to the creation of innovative and inclusive digital experiences. * Collaborate with clients and project teams to plan, scope, and deliver accessibility work that meets objectives, milestones, and deadlines. Client & Project Delivery * Build strong client relationships through clear communication, reliability, and exceptional service. * Manage expectations and identify opportunities to enhance client satisfaction and project impact. * Prioritise tasks effectively, maintaining high quality standards and consistent delivery under pressure. * Use accessibility tools, automated testing suites, and agile workflows to streamline audit and delivery processes. Continuous Improvement & Innovation * Keep up to date with emerging standards, technologies, and accessibility approaches, sharing insights with the wider team. * Contribute to GAIN’s internal knowledge base and thought leadership by writing articles, blog posts, or case studies. * Identify and suggest improvements to internal processes, tools, and methodologies to drive efficiency and quality. Professional Development * Take ownership of your learning and growth, seeking feedback, applying new skills, and pursuing professional development opportunities. * Collaborate closely with mentors and peers to continuously improve performance and technical capability. Requirements * Demonstrable experience in accessibility auditing or consultancy within a commercial environment. * Solid understanding of Web Content Accessibility Guidelines (WCAG) and assistive technologies. * Degree or equivalent professional experience in a relevant discipline preferred. Strong communicator with excellent written, verbal, and presentation skills. * Detail-oriented, proactive, and committed to delivering exceptional client outcomes. * Collaborative team player who contributes positively to a supportive, high-performing culture. HOW YOU’LL WORK: Constant curiosity: You can think critically and understand the data, knowing where you need to take action. You’re analytical with the ability to investigate and resolve Pushing boundaries: You’ll make the most efficient use of technology, suggesting process improvements The power of our imagination: You're a problem solver who goes the extra mile. You’ll know the best approach to take with clients to get results. Making it happen: You’re proactive and you know you can make a difference. You use your sound judgement when making decisions and you take responsibility for your decisions and actions. Putting people first: You’ll build effective relationships with people, internally and externally, understanding both business and client needs. Benefits Our benefits for UK employees include: * Private Medical Insurance * BUPA Life Assurance * Income protection * Employee Assistance Programme * Cycle to Work salary sacrifice scheme * Tech & Wearables salary sacrifice scheme * Octopus EV Scheme * Discounts and deals on a range of items from hotels, holidays and hormone testing to cinema, gyms and will writing **GAIN is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity