Usability and Accessibility Expert

ICF is hiring a Usability and Accessibility Expert in Brussels to support client-facing digital product delivery with strong accessibility and UX quality standards.

The role drives usability testing, accessibility compliance, and accessibility capability-building across multidisciplinary delivery teams.

• Plan and conduct usability testing for digital products.
• Assess and improve accessibility and user experience quality.
• Collaborate with design/development teams on accessible interface implementation.
• Ensure alignment with accessibility standards including WCAG.
• Identify and prioritize usability/accessibility issues from testing and feedback.
• Provide accessibility training, guidance, and reference materials to teams.
• Track emerging practices and tools in usability and accessibility.
• Support accessibility advocacy across project delivery workstreams.

• Proven experience in usability and accessibility testing/implementation.
• Strong knowledge of accessibility standards, guidelines, and evaluation tools.
• Strong analytical skills and attention to detail.
• Strong communication and cross-functional collaboration skills.
• Experience managing multiple workstreams in multidisciplinary teams.
• Minimum 5 years of relevant professional experience.

• Knowledge of assistive technologies used by people with disabilities.
• Familiarity with user-centered and inclusive design principles.
• Experience with UX design and development processes.