Enterprise Content Management Administrator

PSR Associates is hiring an Enterprise Content Management Administrator for a Michigan Department of Civil Rights initiative focused on Sitecore content accessibility remediation.

This hybrid role supports WCAG 2.1 AA conformance for web and document content, including PDF and Microsoft Office formats, under state web standards.

• Perform WCAG 2.1 testing and remediation for Sitecore-managed web content.
• Remediate digital documents including PDF, Word, Excel, PowerPoint, images, and reports.
• Apply document structure, tagging, alt text, and logical reading order.
• Author and maintain content in Sitecore CMS.
• Follow State of Michigan look-and-feel and content standards.
• Work independently under MDCR prioritization and direction.
• Document remediation outcomes and communicate status clearly.

• 3+ years of ADA remediation experience.
• 3+ years of Sitecore CMS experience.
• In-depth knowledge of WCAG 2.1 guidelines.
• Hands-on accessibility testing for ADA/WCAG 2.1 AA conformance.
• Experience developing and maintaining Sitecore-based web solutions.
• Strong communication skills (written and verbal).
• Ability to work hybrid schedule: 2 days onsite in Lansing, 3 days remote.

• Familiarity with State of Michigan standards and government content requirements.
• Strong experience with multi-format document accessibility workflows.