OPS Content Accessibility Support Specialist

Florida Gulf Coast University is hiring an OPS Content Accessibility Support Specialist to help remediate and evaluate digital course content for accessibility compliance.

The role supports faculty/staff by reviewing instructional materials, guiding ADA Title II alignment, and assisting with practical remediation for documents and multimedia.

• Review online course materials for accessibility and usability issues.
• Remediate documents and multimedia assets to accessibility standards.
• Assist with ADA Title II-compliant updates (alt text, heading structure, captions, equation formats).
• Support instructional design teams with accessibility updates in Canvas and related platforms.
• Help organize remediation workshops/webinars and maintain request/work tracking.
• Contribute to accessibility training resources and practical implementation guidance.

• High school diploma or equivalent.
• Basic computer/software proficiency.
• Strong attention to detail and willingness to learn evolving accessibility tools and practices.
• Experience in digital accessibility and/or document remediation.
• Ability to communicate accessibility practices clearly to stakeholders.

• Knowledge of WCAG 2.1 AA, ADA Title II, and Section 508.
• Experience supporting online course or educational content accessibility.
• Familiarity with Microsoft/Adobe accessibility tooling and STEM accessibility workflows (e.g., MathML/LaTeX).