Program Specialist II

Program Specialist II position at Texas A&M University System Offices in College Station, Texas. This role focuses on web accessibility analysis, testing, and remediation across various digital platforms including PDFs, Microsoft Office documents, websites, desktop applications, and mobile applications.

• Analyze web content for accessibility, recommends changes to make content accessible, and remediations of accessibility issues.

• Tests various information communication technology formats, including PDFs, Microsoft Office documents, websites, desktop applications, and mobile applications, to meet accessibility standards.

• Ensures implementation of industry best practices for accessibility services for digital content and Digital Information Resources, such as brochures, flyers, webpages, documents, forms, and training materials.

• Creates reports that describe accessibility obstacles as well as provide technical guidance and recommendations to overcome obstacles.

• Delivers testing results to internal customers and participates in follow-up discussions to develop a roadmap or a plan in effort to improve the accessibility and usability of agency resources.

• Provides coaching and mentoring to team members and internal customers to improve accessibility knowledge.

• Participates in the development and delivery of instructional materials, aids, and manuals to meet training needs on digital accessibility.

• Ensures compliance with all Federal, State, and agency procedures, policies, rules, and laws.

• Collaborate with internal and external partners to identify digital accessibility needs and incorporate best-practice policies.

• Collaborate and assist with projects and program development work.

• Performs related work as assigned.

• Experience analyzing web content for accessibility
• Experience testing various ICT formats (PDFs, Microsoft Office documents, websites, desktop applications, mobile applications)
• Knowledge of accessibility standards and best practices
• Ability to create reports and provide technical guidance
• Experience delivering testing results and participating in follow-up discussions
• Ability to provide coaching and mentoring on accessibility
• Experience developing and delivering instructional materials
• Knowledge of Federal, State, and agency procedures, policies, rules, and laws
• Ability to collaborate with internal and external partners