Accessibility Services Specialist

Our Company Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where

everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours! Senior Accessibility Product Manager Job DescriptionOur Company Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to crea

te beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours! The Opportunity Adobe has a strong foundation in accessibility, and the full power of technology cannot be realized without a diverse set of imaginations to fuel it. When we intentionally build our products to be more inclusive, the outcome is a better experience for everyone. This is an outstanding opportunity for a high energy accessibility professional to have a profound impact on furthering the mission of the Accessibility Program at Adobe. You will act as a trusted partner and advisor for a variety of internal product teams and external customers who represent various industries. You are a creative problem solver who can get things done. You can mentor developers, content creators, and designers to deliver accessible solutions. You are outstanding at influencing up, down, and across groups, and your actions demonstrate a humble dedication to fostering the growth and success of others. What You’ll Do * Work with Adobe sales and customer success managers to support pre- and post-sales conversations with customers about the accessibility of our products. And provide the sales team with demos, RFP responses, and ACR distribution. * Review third party assessments of products and respond to any prospect or customer questions regarding the results. * Engage with product teams across the organization acting as the voice of the customer. Working with the product team to appropriately triage and respond to inquiries received from customers. * Contribute to the development of accessibility policies, standards, processes, training, and awareness. * Act as an accessibility advisor for the organization partnering with various product teams to provide support prioritizing accessibility work (new feature development or existing bugs) into an existing product roadmap, mentorship for developing accessible designs and features, prioritize accessibility defects for product teams, and identify/resolve accessibility barriers. * Stay up to date with industry developments and trends related to digital accessibility. Qualifications To Succeed * 3-5 years technical product management working in an Accessibility Center of Excellence or product team in a software organization or relevant work experience. A minimum of 2 years of experience developing and shipping products as a technical product manager on a product team is required. * Bachelor's degree in Computer Science/ MBA preferred * Experience in software development specifically in web and/or client-side, software lifecycle methodology, and/or information systems development. * Experience in managing cross-functional projects by providing project leadership and daily management throughout the project from inception to delivery. * Proven track record to make practical accessibility features versus time-to-market tradeoffs, facilitate contentious discussions and resolution of problems. * Proficient with testing using screen reader(s) such as NVDA, JAWS, VoiceOver, and Talkback. * Understanding of current international accessibility laws and standards, including the Web Content Accessibility Guidelines (WCAG), EN 301 549, Section 508 of the U.S. Rehabilitation Act, and ARIA. * IAAP Certified Professional in Accessibility Core Competencies (CPACC); Web Accessibility Specialist (WAS); or other certification is preferred. * Detailed oriented, able to follow specific procedures and timelines for completion of recurring tasks. * Flexible and adaptable, able to work in ambiguous situations as well as understand organizational issues and challenges. * Proven success influencing peers across cross-functional teams in a high matrixed and global organization environment. * Strong executive presence and excellent communication skills, including the ability to explain technical issues and their implications for projects and business. * NO REMOTE Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $122,200 -- $234,200 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process. At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive P