istinctive career advancement opportunities throughout the state system;
- Strong, secure, yet flexible retirement benefits including PERA Defined Benefit Plan or PERA Defined;
- Contribution Plan plus 401K and 457 plans. Member Contribution Rates. Correctional Officers I-IV qualify as "Safety Officers" and are eligible for increased PERA benefits;
- Medical and dental health plans;
- Short and long term disability coverage;
- Paid life insurance;
- 11 paid holidays per year plus vacation and sick leave;
- Wellness program, tuition reimbursement, training opportunities and more;
- Visit State of Colorado Employee Benefits. for more information.
Description of Job
Primary duties and responsibilities of this position include but are not limited to:
- Receives and screens inquiries and ensures response and/or follow-up are completed;
- Research information to resolve problems or concerns when the solution is unclear;
- Instructs customers on filling out forms/documents;
- Distribute mail accordingly;
- Schedules meetings and administrative appointments;
- Takes /transcribes/distributes meeting minutes as requested;
- Ensures clear and concise communication with customers, co-workers, supervisors, and appointing authority;
- Create, compile and build employee personnel files. Maintain confidentiality of information. File all documentation into electronic personnel files;
- Position creates, maintains and tracks data using appropriate software;
- Verify adequate releases, gather information, monitor the review of files as requested by employees, supervisors, investigators, and attorneys;
- Scan and upload release documents into current files;
- Provide accurate information to approved stakeholders as it relates to employment verifications, employment dates, salary and work titles;
- Utilizes Microsoft Word, Access, Excel, Power Point, DCIS, PCDCIS and other computer programs to enter, track, and retrieve data;
- Distributes information via mail, e-mail, and fax to appropriate parties;
- Establishes, maintains, and updates office record keeping systems, tickler files, forms, internal logs, and reminder notices;
- Drafts, prepares, edits, and publishes correspondence, documents, reports, etc., from written material or verbal instruction;
- Designs and revises documents to include hand-outs, flyers, instructions, manuals, etc;
- Other duties as assigned.
Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights
Minimum Qualifications:
Three years of general clerical experience in an administrative or office support role.
General clerical duties may include: The accurate and timely completion and processing of documents and information; data entry; printing; scanning and making copies; scheduling; accepting reservations or registrations; arrange meeting logistics and equipment; reception and intake; record keeping, filing and maintenance; answering multiline phones and relaying messages; and general administrative tasks in an office support environment.
-OR-
Education and Experience:* A combination of related education in Business, Criminal Justice or a similar discipline and/or relevant experience as defined above equal to three (3) years.
Ensure that the “Work Experience" section of the application is complete and contains all relevant work experience related to the position that you are applying for. This information will be used to help determine compensation for the position. "See resume" statements cannot be accepted in lieu of the "work experience" section of the application. Additional work experience will not be accepted after the job announcement close date for compensation purposes.
Required Competencies:* Self-control, a strong sense of ability to work in stressful, potentially violent situations;
- Ability to remain alert, emotionally stable, and mentally resilient under pressure and observant throughout their shift;
- Tolerance to stress, confinement, and high-stakes interaction;
- Ability to read and comprehend the English language;
- Ability to effectively communicate fluently in English both verbally and in writing;
- Ability to create accessible documents and technical content that follows plain language guidelines with accessibility in mind;
- Established proficiency in position-related office technologies, especially Microsoft Office (Word, Excel and PowerPoint);
- Ability to work directly with offenders in a prison environment;
- Exceptional interpersonal/customer service skills;
- Excellent written and oral communication skills;
- Efficient management/input of data and tracking;
- Strong ability to multi-task and demonstrate flexibility;
- Impeccable organizational, planning and prioritizing skills;
- Precise attention to details.
Preferred Qualifications:* Clerical wo