UX Accessibility Lead (Hybrid: Acton, MA or San Diego, CA)

Want to have an impact on Omnipod’s product design? Want to help lead a once in a lifetime career program? Be part of a highly engaged team with a direct line to improving the product experience for people living with diabetes. Insulet is investing heavily to create a scalable system that supports the right experience at the right time and needs a strong Staff UX Designer to help get there.

The Staff UX Designer in the R&D group will work closely with cross-functional development teams to ensure a world-class product design for Omnipod’s Mobile App Suite. They will lead, plan, and execute strategic and tactical design initiatives for Android and iOS.

This critical team member will lead large-scale design initiatives for the core product applications. The role drives best-in-class UX for Insulet as a senior individual contributor and leader, working collaboratively with software development, product management, marketing, systems, and QA in an agile environment.

Insulet is looking for a creative thinker and positive team player who can translate a high-level vision into compelling digital experiences and deliver world-class mobile user experiences.

• Lead tactical and innovation UX initiatives within an agile environment on mobile applications-Android and iOS or complex web and e-commerce applications. This includes working with Marketing, Technical Product Marketing and Systems teams to support requirements definition as it relates to UX to create a cohesive user experience across the apps space and web interfaces.
• Lead programs with minimal supervision from management, will lead others in program responsibilities, may mentor junior staff on programs and career wise.
• Defining safe, effective and delightful user experiences for mobile experiences using industry standard tools such as Creative Cloud, XD, Sketch, Abstract, Figma, Overflow/Invision/Azure, etc. Delivery of said UX work with a variety of tools in an agile development environment- wireframes, asset delivery, GUI specifications, etc.
• Work in a fast-paced agile development team, who are located in - Boston, San Diego and Tijuana using Webex, Zoom, Miro, JIRA, Confluence, Aha! And other agile and collaboration tools.
• Lead UX discussions with key technical integration partners.

Understand their requirements, APIs and lead UX requirements including branding discussions.

• Work with User Research and Human Factors team to iteratively test early concepts and apply user centered design best practices to our work. Proactively engage with research to drive testing of your concepts.
• Lead and successfully communicate design concepts and user experience vision in a compelling and positive manner (with whiteboard sketches, storyboards, prototypes, wireframes or interactive presentations) to all levels of the company-from tactical agile software teams to executive leadership and to our customers.
• Collaborate heavily with Clinical and Human Factors to ensure our designs are safe and effective and meet FDA guidelines for a medical device experience but hold a high bar on how we can delight the user as well.
• Drive innovation initiatives related to UX process, tools or our overall design language and experiences.
• Lead multifunctional teams to help define world class user experiences and a holistic customer experience across touch points, primarily focused on the Omnipod product experience. This may include a variety of customer touchpoints- OOBE, web, mobile, product, integrations, other wearables, and including how it may integrate with the Global Customer Experience.
• Lead corporate UX design language development, standards and frameworks as our brand evolves.
• Mentor junior staff in all aspects of UX work. Invest in and support fellow UXers in their growth and development.
• Evangelize the role of UX design across the company.